Read what some of our satisfied insurance customers have to say!
- ASVery appreciative for the help & glad to have them working on my behalf.Al S., Charlottesville, Virginia
“Specialized has offered my company (and others who work with me) top quality service at the best price I can find. The customer service has gone above & beyond, not just for basic everyday services, but when I had a major insurance problem earlier this year. They really worked to find a solution for my business. Very appreciative for the help & glad to have them working on my behalf.
” - KMI would give them a million stars if I could!Kelly M., Charlottesville, Virginia
“Specialized Insurance has provided our company with excellent guidance on all of our business and personal policies over the years. The staff is very professional and knowledgeable! Dustin has helped us in more ways than I can even begin to explain. He makes the “world of insurance” a positive and easy experience. This company, without question, is one of the best that we have ever worked with! I highly recommend Specialized Insurance without the slightest bit of hesitation. I would give them a million stars if I could!
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hey respond promptly when I have a problem and are invariably pleasant.Sarah G., Charlottesville, Virginia“When I started my business. I was having trouble getting insured because of the “specialized” nature of my business. Specialized Insurance was able to find me insurance at a decent rate and has continued to change my policies when they have found a better deal for me. They respond promptly when I have a problem and are invariably pleasant. I recommend them highly.
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HGHLY recommend this insurance companyWazimu L., Charlottesville, Virginia“We are so impressed with this company!
Our contracting business has been using Specialized Insurance for years and they have always been so prompt in their responses and available for all our needs. Our rep, Gayle Miller, has always gone above and beyond and we can’t say enough good things about them.HGHLY recommend this insurance company”
Love working with Neal and his staff with all of our insurance needsAlex J., Charlottesville, Virginia- WR
- LS
- JA...they support their community and give back to important causes.Jenny A., Charlottesville, Virginia
“Not only is Specialized Insurance a great insurance provider, but I appreciate that they support their community and give back to important causes. They’ve helped with building communication skills, global connections, and a multicultural community among the youth in their hometown of Charlottesville, VA, and it’s very impressive!”
- JH
Great job Specialty Insurance Services!!gene d., Charlottesville, Virginia“The local business I work for has been using Specialty Insurance for a number of years and never had any problems. Phone calls are answered promptly. If there were questions that couldn’t be answered on the phone, a representative followed up in a reasonable time frame with an answer. We haven’t been waiting and wondering if someone was going to call us back to help.
I have dealt personally with Caitlin Miller over the last few months. She has been extremely responsive and helpful. Special thanks to Caitlin for being there, assisting me, and offering excellent support!!
Great job Specialty Insurance Services!!”- AB
- BMBarry M., Charlottesville, Virginia
“Recommended by my Dad as he couldn’t believe the money saved with Specialized Insurance. He explained that his new policy was not only significantly less but included enhanced coverage. I encouraged my Dad to carefully check the coverage limits but also verify that exemptions were not included in the fine print.
After additional review and numerous conversations with his account manager, Dad did in fact have everything required including Umbrella coverage with a significant reduction in premium. Specialized Insurance received his 5-Star review. I was surprised by his review because he has never rated any product or customer service experience this highly.
I contacted Specialized and was immediately transferred to a warm friendly voice, Trish. I requested that she review my current policy and get back with me. After scanning my current policy and sending by email, received a call about an hour later. Trish advised me to make some coverage changes and add additional coverage which I had never considered. Trish gave me the verbal quote; significant savings with total coverage.
Specialized has my 5-Star rating for product and customer service.” - BMB M., Charlottesville, Virginia
“I started looking for another insurance Co. because they keep going up every year. Went to 6 or 7 other TV ads. Then found Erie through a relative.
Could not believe the results. Erie saved me $753.00 on my auto. Then, $585.00 on my Homeowners ins. I also got an umbrella policy for added protection. So I have an annual savings of $ 1,338.00 per year. Now that is something to SHOUT about.
The policy also includes Equipment breakdown Coverage on major appliances in the home. Could not believe it! Now I do not have buy separate contracts to cover those items in my home.
The agent i had was Trisha. Very patient with this old man in explaining the policies on several call-backs I had with her.
All-in-all, I could not be happier with my purchase and the money I saved. This should be a 100 Star rating!!!!! Barry Miller” - DJDennis J., Charlottesville, Virginia
“Thanks to Neal, Gayle and all the other wonderful people, I have found an insurance agency I am so comfortable with. Great prices, coverage and most of all great people! I am looking forward to many more years having them be my agents. I highly recommend Specialized Insurance Services!
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- ARAndrea R., Charlottesville, Virginia
“Specialized has been a great to work with. Their level of professional care is personal, they truly know our company and our needs. We have been through several staff changes and they have been outstanding. Even through was new personalities on our side the level of service and commitment that we have received from Specialized has always been 100%. Our COI’s are always turned around quickly and they are wonderful with our audits and numerous vehicle and employee changes. I would not hesitate to recommend them to anyone.”