Customer Reviews

Read what some of our satisfied insurance customers have to say!

  • BM

    “Recommended by my Dad as he couldn’t believe the money saved with Specialized Insurance. He explained that his new policy was not only significantly less but included enhanced coverage. I encouraged my Dad to carefully check the coverage limits but also verify that exemptions were not included in the fine print.
    After additional review and numerous conversations with his account manager, Dad did in fact have everything required including Umbrella coverage with a significant reduction in premium. Specialized Insurance received his 5-Star review. I was surprised by his review because he has never rated any product or customer service experience this highly.
    I contacted Specialized and was immediately transferred to a warm friendly voice, Trish. I requested that she review my current policy and get back with me. After scanning my current policy and sending by email, received a call about an hour later. Trish advised me to make some coverage changes and add additional coverage which I had never considered. Trish gave me the verbal quote; significant savings with total coverage.
    Specialized has my 5-Star rating for product and customer service.”

  • BM

    “I started looking for another insurance Co. because they keep going up every year. Went to 6 or 7 other TV ads. Then found Erie through a relative.
    Could not believe the results. Erie saved me $753.00 on my auto. Then, $585.00 on my Homeowners ins. I also got an umbrella policy for added protection. So I have an annual savings of $ 1,338.00 per year. Now that is something to SHOUT about.
    The policy also includes Equipment breakdown Coverage on major appliances in the home. Could not believe it! Now I do not have buy separate contracts to cover those items in my home.
    The agent i had was Trisha. Very patient with this old man in explaining the policies on several call-backs I had with her.
    All-in-all, I could not be happier with my purchase and the money I saved. This should be a 100 Star rating!!!!! Barry Miller”

  • DJ

    “Thanks to Neal, Gayle and all the other wonderful people, I have found an insurance agency I am so comfortable with. Great prices, coverage and most of all great people! I am looking forward to many more years having them be my agents. I highly recommend Specialized Insurance Services!

  • AR

    “Specialized has been a great to work with. Their level of professional care is personal, they truly know our company and our needs. We have been through several staff changes and they have been outstanding. Even through was new personalities on our side the level of service and commitment that we have received from Specialized has always been 100%. Our COI’s are always turned around quickly and they are wonderful with our audits and numerous vehicle and employee changes. I would not hesitate to recommend them to anyone.”

  • KD

    “Neal and Brittany have been excellent to work with. Neal is constantly in touch with changes to our policy and Brittany answers all of my requests almost instantly. Keep up the good work – thank you for making my job so much easier!

  • AS

    “I came into my current job with ZERO understanding or experience dealing with business insurance. With the great help (and patience) of Neal and Tanya, these past 6 years have been a breeze! A huge Thanks to Tanya and all the other staff for the years of great work! Response times for requests is spot on, the best.”

  • MM

    “I wasn’t looking for a new company to host my company’s insurance policies (general liability, auto, and worker’s comp) but, upon the recommendation of other business owners, I decided to give Specialized a chance to offer a quote. Their prices reduced my insurance costs by at least 25% (!) and it was so easy to work with Neal and Dustin. I had a TON of questions and they answered every one in a timely and helpful way. I wish I’d been in touch with them sooner!

  • BS

    “My family and our business have been using Specialized for many years now. Their help when needed is very responsive. They’ve had to juggle some things for us and work with us with changes, COI’s being needed quickly and every time, they are so nice and easy to deal with. Gayle Miller in particular has been outstanding in every facet of handling our business needs. I would highly recommend Specialized Insurance and we do! Many of our associates and friends use Specialized as well.